🔐 Privacy Policy

Effective Date: 24 June 2025
Website: https://virtualxpress.store
Owner: VirtualXpress (operated by Parthasarathi Kar)

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1. Introduction

At VirtualXpress, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

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2. Information We Collect

We may collect the following types of personal data:

• Personal Identification: Name, email address, billing details
• Device Information: IP address, browser type, referring pages
• Order Data: Product purchased, download history, order value
• Optional Information: User preferences or reviews you submit

We do not collect sensitive data like Aadhar/PAN unless explicitly provided during payment via Razorpay.

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3. How We Use Your Information

We use the data we collect to:

• Deliver your purchased digital products
• Send order confirmations and updates
• Respond to inquiries and support requests
• Improve website functionality and content
• Comply with legal obligations

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4. How We Share Your Information

We never sell your personal data. However, we may share data with:

• Payment gateways like Razorpay for processing secure transactions
• Web hosting services to deliver your downloads
• Law enforcement or regulatory bodies, when required by law

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5. Cookies & Tracking

We use cookies and tracking technologies to improve your user experience. These include:

• Remembering login sessions
• Analyzing visitor behavior (Google Analytics)
• Saving cart contents or download preferences

You can manage cookies in your browser settings.

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6. Third-Party Services

Our website may link to third-party platforms such as payment gateways, YouTube, or social media. We are not responsible for their privacy practices and recommend reviewing their policies.

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7. Data Security

We implement industry-standard measures to protect your data, including:

• SSL encryption
• Secure servers
• Firewall and malware scanning
• Role-based access control

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8. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Request data export (on valid request)
• Opt-out of email marketing at any time

To exercise your rights, contact us at [your email].

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9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

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10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.” Continued use of our website implies acceptance of these updates.

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11. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at:

📧 Email: support@virtualxpress.store
🌐 Website: https://virtualxpress.store